Last updated: 2025-02-21
Plan B Solutions Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website or contact us.
1. Information We Collect
a. Analytics Data
We use analytics tools to collect information about how visitors use our website. This data includes:
- IP address
- Browser type and version
- Pages visited
- Time and date of visits
- Time spent on pages
- Other statistical data
This information is collected anonymously and is used to improve our website and services.
b. Contact Form Submissions
If you choose to contact us via our “Contact Us” form, we collect the following information:
- Name
- Email address
- Phone number (if provided)
- Any information you include in your message
2. How We Use Your Information
We use the collected data for the following purposes:
- Analytics Data: To monitor and analyse the use of our website and improve its functionality and user experience.
- Contact Form Data: To respond to your inquiries, provide information about our services, and communicate with you.
We will only retain your contact form submissions for a reasonable amount of time necessary to address your inquiry or as required by law.
3. Data Security
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.
4. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data:
- Access: You have the right to request copies of your personal data.
- Rectification: You have the right to request correction of any inaccurate or incomplete data.
- Erasure: You have the right to request deletion of your personal data under certain conditions.
- Restriction: You have the right to request limitation on the processing of your personal data.
- Objection: You have the right to object to the processing of your personal data.
- Data Portability: You have the right to request transfer of your data to another organization or directly to you.
To exercise any of these rights, please contact us using the details provided below.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to collect and track analytics data. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our site may not function properly without cookies.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Plan B Solutions Ltd
Arquen House, 4-6 Spicer Street
St Albans, Herts
AL3 4PQ
Phone: 01727 848008
Registered Information
Plan B Solutions Ltd
Registered Company: 5011436
VAT Registration: 789 9297 31
By using our website or submitting your personal information, you agree to the terms of this Privacy Policy.